Case Study

Pennsylvania Department of Labor & Industry Case Study

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The Pennsylvania Department of Labor and Industry (DLI) blocked significant amounts of fraud and verified thousands of identities with

State unemployment agencies have been under stress during the COVID-19 pandemic. After Congress passed increased funding for unemployment benefits the CARES Act in March 2020, states have seen due to huge numbers of applicants and a massive wave of fraudulent claims from foreign and domestic criminals. In response, the Pennsylvania Department of Labor and Industry (DLI) contracted to verify the identities of people applying for the Pandemic Unemployment Assistance (PUA) program. successfully integrated its solution for Pennsylvania in just seven business days and verified thousands of applicants. Meanwhile, was able to block fraud while maintaining access through its video call backup system. Now working with 22 states, continues to be at the forefront of the fight against state unemployment insurance fraud.